When to request help
Musty basements, damp walls, water seepage, stored-item growth, and odor concerns. Use this checklist to gather the details that matter before you request a callback.
Useful details to gather
- Photograph the area without disturbing growth
- Note any leak, humidity, or ventilation issue
- Avoid sanding or dry brushing suspected mold
- Keep susceptible occupants away from affected rooms if concerned
- Record whether odor changes with weather or HVAC
- Do not make health conclusions based only on color