For parents helping from out of state
This page is for the parent who gets the call: something looks wrong at the off-campus house and you need a calm local next step.
Common basement patterns
- Musty smell after rain or humid weather.
- Visible spots on drywall, trim, joists, stored items, or near windows.
- Water seepage, sump issue, foundation crack, or wall/floor joint moisture.
Photos to request
- Wide basement photos, affected wall or corner, water stains, sump area, windows, stored items, and any wet materials.
- Exterior drainage clues if safe: downspouts, window wells, grade, and pooling.
When to move faster
- Porous materials stayed wet, odor is worsening, growth is spreading, or a leak is active.